Terms of sales

Preliminary Article – Definitions and Generalities

You (the “Client”): Any client ordering Creations, and any ancillary services, from Paul Bruelle Design and acting either as a consumer or non-professional (hereinafter “Non-professional Client”), or as quality of professional (in the sense of any natural or legal person, private or public, acting for purposes falling within the framework of his commercial, industrial, agricultural, artisanal or liberal activity, including when he acts in the name or on behalf from another professional) (hereinafter “Professional Client”);

We (“Paul Bruelle Design”): Paul Bruelle Design, simplified joint stock company, with share capital of €20,000.00, whose head office is located at 2 Rue du Capitaine de Lassus, 88100 Saint-Dié-Des-Vosges , registered in the Epinal Trade and Companies Register under number 843 735 432;

Order: Your desire to acquire one or more Creations from Paul Bruelle Design via direct contact with our services (e-mail, contact form);

Quotation: Document, whatever its form, issued by Paul Bruelle Design and addressed to the Client, relating to the supply of one or more Creations and including in particular their designation, customization elements, manufacturing/delivery times and pricing conditions;

Creations: designates all creations (furniture, decorations, etc.) and any incidental services to the supply of said creations offered and provided by Paul Bruelle Design;

Site: refers to our website accessible at the address www.paulbruelle.fr

Unless otherwise agreed by Paul Bruelle Design, the terms of the general conditions of sale (hereinafter “General Terms and Conditions”) are applicable throughout the world. These General Terms and Conditions are systematically communicated to any Customer prior to or concomitantly with the issuance of the Quote. The Customer is invited to carefully read the General Terms and Conditions for each Order placed.

These General Terms and Conditions may be subject to subsequent modifications at any time by Paul Bruelle Design. However, the version applicable to the Customer is that in force on the day of the Order.

Any Order implies acceptance of these General Terms and Conditions by the Customer. As a result, no contrary clause can be imposed on Paul Bruelle Design if it has not formally accepted it.

Unless proven otherwise, the data recorded in the Paul Bruelle Design computer system constitutes proof of all transactions concluded with the Client. In the event that any of the clauses of these General Conditions of Sale are recognized or declared void or in violation of a provision of public order, said clause will be deemed unwritten and all other clauses will remain in force, unless the remaining obligations become manifestly unbalanced for one or the other party.

Article 1 – Characteristics of the Creations offered

In general, the models of Creations offered for sale and their main characteristics are presented directly in our catalog as well as on our Site.

The photographs presented are as faithful as possible but cannot ensure perfect similarity with the Creation model ordered. In particular, variations in color may occur, in particular due to technical limitations in color rendering due to printing or display on a screen. Paul Bruelle Design cannot be held responsible for any non-substantial errors that may occur. If a technical or visual detail were to change, Paul Bruelle Design would endeavor to indicate this to the Client as best as possible.

In accordance with the combined application of articles L.111-1 and s. and L.221-5 of the Consumer Code, prior to the conclusion of the contract, the non-professional Customer is informed in particular of the essential characteristics of the models of Creations ordered, the price of the Creations, the date or the deadline by which Paul Bruelle Design undertakes to deliver the Creations, the existence of legal and/or contractual guarantees and the terms of their implementation, the possible existence and conditions for exercising the right of withdrawal, the possibility of recourse to the consumer mediator.

Information on manufacturing times for Creations is provided at the time the Order is placed. In the event of unavailability of one or more Creations, after placing the Order, we will inform you by e-mail or by post. The Order may thus be canceled and the Customer will be reimbursed for any sums he has already paid to Paul Bruelle Design.

Article 2 – Order

Customers have the option of requesting information by telephone. However, it is important to note that no Order can be placed by telephone.

Order by email exchange on prior quote

Any request can be made by correspondence with our sales department by e-mail or via the contact form on our Site.

Following your request, a personalized quote is sent to you and constitutes the special conditions modifying or supplementing these General Terms and Conditions. Upon receipt, it is your responsibility to check the accuracy of the Quote and to notify us of any errors. The Order will only be considered final after receipt of the unmodified Quote, dated and signed by the Customer, sent to Paul Bruelle Design by e-mail and after receipt by the latter of the entire deposit due.

For the Order to be validated, the Quote signed by the Customer must be received by Paul Bruelle Design before the expiry of its validity period (by default 30 days from its issue). In all cases, the deposits requested by Paul Bruelle Design from its Clients cannot be qualified as deposits.

Unless otherwise specifically provided, the deposit due by the Customer at the time of the Order corresponds to 50% of the total amount of the Quote.

Cancellation of Order by the Customer

In the event of cancellation of the Order by the Customer, for any reason not attributable to Paul Bruelle Design whatsoever, apart from force majeure or the exercise of the right of withdrawal (if applicable), the deposits paid by the Customer will be entirely preserved by Paul Bruelle Design.

Refusal of Order

Paul Bruelle Design reserves the right to suspend or cancel any execution of an Order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum that may be due. by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site, including in connection with previous Orders.

Article 3 – No right of withdrawal

The Customer acknowledges that he does not benefit from the right of withdrawal provided for in article L.221-18 of the Consumer Code for Orders placed with Paul Bruelle Design via email exchanges. An Order placed exclusively through these email exchanges cannot be assimilated to a contract concluded remotely within the meaning of article L.221-1 of the Consumer Code, according to the applicable case law on the subject.

Article 4 – Price – Billing – Payment conditions

Prices

The Creations are provided at the prices in effect in our catalog and/or on the E-commerce Site and are stipulated:

For professional Customers: excluding tax (excluding taxes). Value Added Tax (VAT) will be added at the time of invoicing at the current rate.

For non-professional Customers: VAT included (All Taxes Included). Value Added Tax (VAT) is that applicable on the day of the Order.

Unless otherwise provided for in the Quote, the prices indicated do not include all processing, shipping, transport and delivery and assembly costs. Paul Bruelle Design reserves the right to modify its prices at any time. However, it is specified that the Creations will be invoiced on the basis of the prices in effect on the day of the Order.

Down payment – Balance

A deposit of 50% of the total amount of the Quote is required when ordering. The effective payment of this deposit constitutes definitive validation of the Order and triggers the production of the Creation(s) ordered.

Payment of the balance of the Order is due at the end of manufacturing of the Creation and before delivery. To this end, Paul Bruelle Design notifies the Customer in writing of the end of manufacturing and sends him a balance invoice for payment.

Billing

Invoices will be sent electronically to the Customer’s email address as communicated to Paul Bruelle Design. Upon express written request from the Customer, these invoices may only be sent to the Customer by paper delivery to the postal address indicated on the invoice.

Payment Terms

The Customer must pay invoices in cash upon receipt. No discount is granted for early payment. Payment is made by bank transfer. Information relating to Paul Bruelle Design’s bank details is transmitted to the Client on the invoice. The Customer must pay the entire invoice amount within the time limit indicated.

Failure to pay – penalties

For non-professional Customers: In the event of late payment and payment of sums due by the Customer after the payment date appearing on the invoice sent to the Customer, late payment penalties calculated at the monthly rate of three (3) times that of the legal interest, of the net amount of the purchase price appearing on the said invoice, will be acquired after prior notice sent by registered mail with acknowledgment of receipt, without prejudice to any other action that Paul Bruelle Design would be entitled to to take action, in this capacity, against the Client.

In the event of non-compliance with the payment conditions appearing above, Paul Bruelle Design further reserves the right to suspend or cancel delivery of Orders in progress by the Customer and/or to suspend the execution of its obligations and/or to reduce or cancel discounts granted to the latter, after prior notice sent by registered mail with acknowledgment of receipt.

For professional Customers: In accordance with legal provisions, any late payment of an invoice when due will result, without prior notice, in the payment of a late payment penalty whose rate will be equal to that charged by the European Central Bank. to its most recent refinancing operation increased by 10 percentage points as well as a lump sum compensation for recovery costs of forty (40) euros. If the actual recovery costs exceed the amount of the lump sum above, Paul Bruelle Design reserves the right to charge the Client any sum due for the recovery of the unpaid invoice in whole or in part, upon presentation of supporting documents. In the event of non-compliance with the payment conditions set out above, Paul Bruelle Design further reserves the right to suspend the execution of its obligations under this Contract and/or to reduce or cancel any discounts granted. to the latter, and this after notification by registered letter with acknowledgment of receipt addressed to the Client to execute which remained in whole or in part without effect within a period of eight (8) working days from the first presentation of the letter.

For all Customers: Unless express, prior and written agreement of Paul Bruelle Design and provided that the reciprocal receivables and debts are certain, liquid and payable, no compensation can be validly carried out between possible penalties for delay in the provision of the Creations ordered by the Client on the one hand, and the sums owed by the latter to Paul Bruelle Design, under the Contract, on the other hand.

In the event that, for whatever reason, the sums due by the Customer are not received by Paul Bruelle Design on the day they are due, the Order will be automatically and immediately canceled, after formal notice has been received. to the Client by registered letter with acknowledgment of receipt which remains unsuccessful for a period of fifteen (15) days from its receipt by the Client. The formal notice mentions this clause to produce all its effects.

Article 5 – Delivery

Fees – Delivery location

The total amount of delivery costs is indicated in the Quote.

Delivery of Creations can take place throughout the world (except in countries subject to an international economic sanction). The Creations are delivered to the delivery address indicated by the Customer during the Order process. The Customer can no longer change the place of delivery of the Creations once the Order has been confirmed, unless they have obtained the prior written consent of Paul Bruelle Design.

Deliveries are carried out by a specialized carrier, to the address mentioned by the Customer when placing the Order and to which the carrier can easily access. The Customer is required to provide a correct delivery address, as well as a telephone number for the carrier. In the event of an error and/or modification of this unreported data or in the absence of the Client, which would result in the return of the Creations, storage costs, as well as all related costs will be the sole responsibility. of the Customer, and upon presentation of an invoice and supporting documents.

In cases where the Client has organized an appointment with a carrier for the delivery of a Creation, it is

specified that Paul Bruelle Design reserves the right to invoice, upon presentation of supporting documents, the carrier’s second presentation costs, in cases where the Client has not respected the terms of the first appointment made with the carrier.

Likewise, in the event of absence at the time of delivery, a calling card can be left in the mailbox attached to the place of delivery. The Customer is then invited to contact the carrier directly or Paul Bruelle Design customer service.

In cases where the actual configuration of the delivery location would physically prevent delivery of the Creations, the carrier reserves the right to cancel delivery. In this case, delivery costs will remain the responsibility of the Customer. It will be up to him to contact Paul Bruelle Design customer service. New delivery methods and costs will be communicated to them.

Delivery delay

When you order several Creations at the same time and they have different delivery times, the delivery time of the Order is based on the furthest delivery time. Paul Bruelle Design, however, reserves the right to split shipments. Participation in processing and shipping costs will only be charged for a single shipment.

In the event of a delay in delivery, Paul Bruelle Design will inform the Customer as soon as possible. The latter can also notify Paul Bruelle Design of the late delivery by contacting customer service. Paul Bruelle Design undertakes to do what is necessary to determine the cause of the delay and find an adequate solution with a view to the effective delivery of the Creations ordered as quickly as possible.

For non-professional Customers: If the Creations ordered have not been delivered within the time indicated in the Quote or failing that, within thirty (30) days after confirmation of the Order, for any reason other than the force majeure or the act of the Customer, the sale may be canceled at the written request of the Customer under the conditions provided for in articles L.216-6, L.216-7 and L.241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen (14) days following the date of termination of the contract, to the exclusion of any compensation or withholding (art. L.216-7 C.Conso) . The amount paid by the Customer is automatically increased by 10% if the reimbursement occurs no later than fourteen (14) days beyond this term, by 20% up to thirty (30) days and by 50% subsequently. (art. L.241-4 C.Conso)

For professional Customers: Delivery times do not constitute a strict deadline and Paul Bruelle Design cannot be held liable towards the Customer in the event of a delay in the supply of the Creations not exceeding 30 days following the date. delivery date indicated. In the event of a delay exceeding 30 days, the Client must send Paul Bruelle Design by registered letter with acknowledgment of receipt, a formal notice to comply within eight (8) days from receipt of said notice. in default, failing which the contract will be terminated automatically. The deposits already paid will then be returned by Paul Bruelle Design to the Client.

Article 6 – Compliance

For non-professional Customers: When delivering or taking possession of the Order containing the Creation, in order to facilitate Paul Bruelle Design’s recourse against

the carrier, the Customer is invited to check the condition and content of the Order before signing any delivery document. If an anomaly is noted (torn or opened packaging, missing or damaged products, etc.), Paul Bruelle Design advises the Customer to refuse the Order.

If the Customer accepts delivery despite the observation of anomalies (breakage, damage, non-compliance: error on the Creation, colors, dimensions; missing, etc.), he must make the necessary reservations, detailed, legible, as precise as possible.

If the Customer has not had the opportunity to express reservations upon delivery on the transport document, he is invited to express his reservations to Paul Bruelle Design customer service on the day of receipt of the Creations. These provisions do not exclude the Customer’s recourse in application of the legal guarantee of conformity referred to in Article 8 below.

For professional Customers: The Customer is required to check the apparent condition of the Creations upon delivery. In the event of damage or partial loss noted on arrival, it is up to the Customer to make the necessary reservations and notify them by registered letter with acknowledgment of receipt to the carrier within three (3) days following delivery in accordance with the article L.133-3 of the Commercial Code.

Furthermore, in the absence of reservations or complaints expressly made in writing by the Customer on the day of delivery, the Creations delivered by Paul Bruelle Design will be deemed to conform in quantity and quality to the Order. No complaint can be validly accepted in the event of non-compliance with these formalities by the Customer. Paul Bruelle Design will replace as soon as possible and at its expense, the delivered Creations whose lack of conformity has been duly proven by the Customer.

Article 7 – Transfer of ownership and risks – Reservation of title

Transfer of ownership :

The transfer of material ownership of the Creations, for the benefit of the Client, takes place on the day of full payment of the price by the Client.

Risk transfer

With regard to non-professional Customers: The transfer of risks of loss and deterioration of the Creations, subject of an Order, will only be carried out at the time when the Customer, or a third party designated by him to receive them, takes physical possession of the Creations. The Creations therefore travel at the expense and risk of Paul Bruelle Design.

With regard to professional Customers: Regardless of the date of transfer of ownership of the Creations, the risk of loss and deterioration will be transferred to the Customer on the day the Creations are shipped from the manufacturer’s workshops. The Creations therefore travel at the expense and risk of the Client.

Article 8 – Guarantees

The Creations provided by Paul Bruelle Design benefit automatically and without additional payment, in accordance with legal provisions:

for non-professional Customers: the legal guarantee of conformity (art. L.217-1 to L.217-17 Consumer Code), for Products that are apparently defective, damaged or damaged or do not correspond to the Order;

for all Customers: the legal guarantee against hidden defects (art. 1641 to 1649 of the Civil Code) resulting from a material, design or manufacturing defect affecting the Products delivered and making them unfit for use

Concerning the legal guarantee of conformity, under the conditions and according to the modalities referred to in the box below, the non-professional Customer:

Has a period of two years from the delivery of the Creation to obtain the implementation of the legal guarantee of conformity in the event of the appearance of a lack of conformity. During this period, the non-professional Customer is only required to establish the existence of the lack of conformity and not the date of its appearance.

The legal guarantee of conformity gives the non-professional Customer the right to repair or replace the Creation within thirty days of their request, free of charge and without major inconvenience for them.

If the Creation is repaired within the framework of the legal guarantee of conformity, the non-professional Customer benefits from a six-month extension of the initial guarantee.

If the non-professional Client requests repair of the Creation, but Paul Bruelle Design requires replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the Creation.

The non-professional Customer can obtain a reduction in the purchase price by keeping the Creation or end the contract by being reimbursed in full against return of it, if: 1° Paul Bruelle Design refuses to repair or replace the Creation ;2° The repair or replacement of the Creation occurs after a period of thirty days 3° The repair or replacement of the Creation causes a major inconvenience for the non-professional Client, in particular when the non-professional Client definitively bears the costs recovery or removal of the non-compliant Creation, or if he bears the costs of installing the repaired or replacement Creation; 4° The non-conformity of the Creation persists despite the attempt to bring the Creation into conformity Paul Bruelle Design remained unsuccessful.

The non-professional Customer is also entitled to a reduction in the price of the Creation or to the cancellation of the Order when the lack of conformity is so serious that it justifies that the reduction in the price or the cancellation of the Order be immediate. The non-professional Customer is then not required to request repair or replacement of the goods beforehand.

The non-professional Customer is not entitled to cancel the Order if the lack of conformity is minor.

Any period of immobilization of the Creation with a view to its repair or replacement suspends the guarantee which remained to run until the delivery of the restored Creation.image

This warranty period applies without prejudice to articles 2224 et seq. of the Civil Code. The starting point for the limitation period for the non-professional Customer’s action is the day the latter becomes aware of the lack of conformity.

In order to assert his rights, the Client must inform Paul Bruelle Design in writing of the non-compliance of the Creation or the existence of hidden defects.

Paul Bruelle Design will reimburse, replace or repair (if applicable) Creations under warranty deemed non-compliant or defective.

Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed upon presentation of supporting documents.

Reimbursements for Creations deemed non-compliant or defective will be made as soon as possible and at the latest within fourteen (14) days following Paul Bruelle Design’s observation of the lack of conformity or hidden defect.

Reimbursement will be made by any means of payment expressly accepted in writing by the Customer.

Notwithstanding the above, Paul Bruelle Design cannot be held liable in the event of misuse, negligence on the part of the Client, accident or force majeure.

Article 9 – Liability

The responsibility of Paul Bruelle Design cannot be called into question, in whole or in part, when the Client does not respect, in whole or in part, these General Terms and Conditions or in the event of force majeure or due to the third party presenting the characteristics of force major. Paul Bruelle Design cannot under any circumstances, even if its liability were incurred, be required to compensate for damage which is not an immediate and direct result of the contractual breach concerned.

The Creations offered for marketing by Paul Bruelle Design comply with current French legislation.

Article 10 – Force majeure

With regard to professional Customers, the notion of force majeure is contractually extended as any event below directly impacting Paul Bruelle Design or its suppliers: natural disasters, climatic, bacteriological, military, political and IT disasters, health crises caused in particular by infectious diseases, strikes, demonstrations, invasions, rebellions, civil wars, attacks and/or threats of attacks, as well as any administrative decision preventing the normal progress of this contract, such as in particular the implementation implementation of the state of emergency on the national territory, travel restrictions.

If Paul Bruelle Design faces such a case of force majeure or such an impossibility, it must:

If the impediment is temporary, execution of the Order will be suspended for the duration of the event giving rise to this impediment, unless the resulting delay justifies the cancellation of the Order, or the duration of the impediment is temporary. prevention is longer than 60 days.

When the impediment is complete and definitive, the Order is automatically canceled.

The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the Consumer Code.

If Paul Bruelle Design obstructs the implementation of the legal guarantee of conformity in bad faith, it risks a civil fine of a maximum amount of 300,000 euros, which can be increased to 10% of turnover. annual average (article L. 241-5 of the Consumer Code).

The non-professional Customer also benefits from the legal guarantee against hidden defects in application of articles 1641 to 1649 of the civil code, for a period of two years from the discovery of the defect. This guarantee gives the right to a price reduction if the Creation is kept or to a full refund against return of it.

Article 11 – Intellectual property

The logos and distinctive signs used by Paul Bruelle Design in connection with the marketing of the Creations are protected by intellectual property rights. Likewise, the contents of the E-commerce Site and Paul Bruelle Design catalogs are the exclusive property of the latter and/or its possible partners and are protected by French and international laws relating to intellectual property.

The Client is not authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, these elements, without the prior written consent of Paul Bruelle Design.

With regard to the intellectual property rights attached to the Creations, Paul Bruelle Design grants the Client, on the day of transfer of risks, free of charge, a non-exclusive, personal, permanent, worldwide, non-transferable and non-transferable right of use. on the Creations, for decorative purposes and use as furnishing furniture, all in compliance with the moral rights of Paul Bruelle Design.

The Client understands that he can use said Creation only as it was delivered to him by Paul Bruelle Design.

Any act of exploitation aimed at other purposes, act of modification, decomposition, separate use of the elements of the Creation, extraction is expressly excluded from the scope of the usage license granted to the Client and requires the prior written agreement of Paul Bruelle Design.

Paul Bruelle Design guarantees that it is the owner of the intellectual property rights allowing it to provide the Creations and guarantees that they are not likely to infringe the rights of third parties.

Article 12 – Personal data

In application of Regulation (EU) 2016/679 of April 27, 2016 known as “GDPR” and Law No. 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018, it is recalled that certain personal data of the Client, its associates, its legal representatives and/or its staff (hereinafter the “Data Subjects”) requested by Paul Bruelle Design are necessary in particular for the processing, payment and execution of the Order , any complaints relating thereto and invoicing, as well as the communication of newsletters from Paul Bruelle Design and relating to Creations similar to those already ordered;

In accordance with current regulations, the personal data of the Persons concerned may be communicated to any partners of Paul Bruelle Design responsible for the execution, processing, management and payment of Orders.

The processing of information communicated by the Data Subjects meets the legal requirements regarding the protection of personal data, the information system used by Paul Bruelle Design ensuring optimal protection of this data.

In accordance with the regulations in force, the Data Subjects have at any time and under certain conditions, a right to information, a right of access and rectification, opposition, erasure, limitation of processing and portability of all of their personal data by writing to Paul Bruelle Design either using the contact form accessible on the

E-commerce Site, or to the following contact email address: contact@ paulbruelle.fr or to the following postal address: Paul Bruelle Design – 2 Rue du Capitaine de Lassus – 88100 Saint-Dié-Des-Vosges

Data Subjects also have the right to lodge a complaint about the use of their personal data with the CNIL: Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 -Tel: 01 53 73 22 22 – Fax: 01 53 73 22 00

Data Subjects are invited to consult the personal data confidentiality policy of Paul Bruelle Design accessible here

Article 13 – Customer Service

Any complaint or request for information must be addressed to Paul Bruelle Design customer service using the following contact details:

Postal address for customer service: Customer Service – Paul Bruelle Design – 2-6 Rue du Capitaine de Lassus – 88100 Saint-Dié-Des-Vosges

Customer service email address: contact@paulbruelle.fr

Article 14 – Applicable law – Disputes – Mediation

These General Terms and Conditions are governed by French law. Any complaint relating to the execution of these General Terms and Conditions must first be brought to the attention of Paul Bruelle Design with a view to favoring an amicable resolution.

If the non-professional Client is not satisfied with the response provided by Paul Bruelle Design, or in the event of no response within thirty (30) days from sending the request, he may, in accordance with article L.612-1 of the Consumer Code, send a written complaint to the mediation service to which Paul Bruelle Design adheres, to the following contact details:

The solution proposed by the consumer mediator is not binding on the Parties, who thus remain free at any time to exit the mediation process.

In the absence of an amicable resolution found between the parties, disputes to which purchase and sale transactions concluded in application of these General Terms and Conditions could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences will be submitted to the competent French courts under the conditions of common law.

With regard to professional Customers, in the event of failure of the attempt at an amicable resolution within a period of one (1) month from the occurrence of the dispute, it will be subject to the jurisdiction of the courts of Epinal (88), seized at the request of the most diligent Party, notwithstanding plurality of defendants, warranty appeal or emergency procedure.

Appendix – Legal guarantees

Art. L.217-4 of the Consumer Code:

The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.

Art. L.217-5 of the Consumer Code:

The property complies with the contract:

1° If it is suitable for the use usually expected of similar goods and, where applicable:

If it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;

If it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Art. L.217-12 of the Consumer Code:

The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.

Art. 1641 of the civil code:

The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would not would have given a lower price for them, if he had known them.

Art. 1648 paragraph 1 of the civil code:

Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.

Art. L.217-16 of the Consumer Code:

When the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a restoration covered by the guarantee, any period of immobilization of At least seven days are added to the remaining warranty period. This period runs from the buyer’s request for intervention or the making available for repair of the goods in question, if this making available is subsequent to the request for intervention.